The Travel and Tourism Competitiveness Report 2019
Travel & Tourism Competitiveness
Index
The Enabling Environment subindex captures
the general conditions necessary for operating
in a country and includes 5 pillars:
- Business Environment (12 indicators): This pillar
captures the extent to which a country has in place
a policy environment conducive for companies to
do business. Research has found significant links
between economic growth and aspects such as
how well property rights are protected and the
efficiency of the legal framework. Similarly, distortions
in taxation and competition policy—including both
domestic and international competition, measured in
terms of foreign direct investment (FDI) facilitation—
impact the efficiency and productivity of a country.
These factors are important for all sectors, including
T&T. In addition, we consider the cost and time
necessary to deal with construction permits, which
is a particularly relevant issue for T&T development. - Safety and Security (5 indicators): Safety and security
are critical factors determining the competitiveness
of a country’s T&T industry. Tourists are likely to be
deterred from travelling to dangerous countries or
regions, making it less attractive to develop the T&T
sector in those places. Here we take into account the
costliness of common crime and violence as well as
terrorism, and the extent to which police services can
be relied upon to provide protection from crime. - Health and Hygiene (6 indicators): Health and
hygiene is also essential for T&T competitiveness.
Access to improved drinking water and sanitation is
important for the comfort and health of travellers. In
the event that tourists do become ill, the country’s
health sector must be able to ensure they are
properly cared for, as measured by the availability
of physicians and hospital beds. In addition, high
prevalence of HIV and malaria can have an impact
on the productivity of the T&T labour force and play a
role in discouraging tourists from visiting a country. - Human Resources and Labour Market (9 indicators):
High-quality human resources in an economy ensure
that the industry has access to the collaborators it
needs. The components of this pillar measure how
well countries develop skills through education and
training and enhance the best allocation of those
skills through an efficient labour market. The former
includes formal educational attainment rates and private
sector involvement in upgrading human resources,
such as business investment in training services
and customer care. The latter includes measures of
the flexibility, efficiency and openness of the labour
market, and the participation of women, to assess
the depth of the country’s talent pool and its ability
to allocate human resources to their best use
HandsMade Logistics 